Lightspeed and Forest River collaborate to deliver efficiency for RV Dealerships
SALT LAKE CITY, UT -April 9, 2024 – Lightspeed has unveiled an exciting new feature that allows RV dealers to access Forest River unit bulletins and recalls seamlessly. This enhancement will enable dealers to quickly check for any current bulletins or recalls related to Forest River RV brands directly within a Repair Order in the Service module in Lightspeed’s Dealer Management Solution.
Upon adding a unit with a valid VIN containing an active bulletin or recall to the Repair Order, the Bulletin button becomes enabled, granting access to the Bulletins list view. Here, users can find detailed descriptions of the Forest River bulletins along with links to the associated documents within Forest River Dealer Connect.
Jeremy Johnson, Lightspeed’s Senior Manager of OEM and Business Development, expressed his enthusiasm for the integration: “Over the past year, Lightspeed has been dedicated to enhancing services for the RV industry. Drawing from our forty years of experience working with top OEMs in the powersports sector, we’re extending similar advancements and integrations to RV dealers. This streamlined process will reduce duplicate tasks within service departments, ultimately improving dealership efficiency and customer service.”
James Gingerich, Analytics Manager at Forest River Inc., also welcomed the new feature and said, “We’re excited about this enhancement for Forest River dealers utilizing Lightspeed. By continuously integrating our systems, we aim to simplify the sales and service processes for Forest River units within the DMS system.”
If you want to learn more about Lightspeed’s partnership with Forest River, please visit please visit here.
To explore Lightspeed’s commitment to the RV industry, visit here.
Lightspeed
Lightspeed is a leading provider of cloud-based software for dealerships and Original Equipment Manufacturers (“OEMs”), serving the Powersport, Marine, RV, Trailer, Outdoor Power Equipment, and Golf Car industries. Lightspeed’s Dealer Management Solution (DMS) enables dealerships to optimize their end-to-end business operations, including sales, parts, service, rental, accounting, and CRM. When implemented into their daily operations, Lightspeed helps dealers increase their profitability by selling more units, service, and parts, all while creating a more streamlined experience for customers. For nearly 40 years, Lightspeed has been empowering 3,800+ dealers across North America with the tools and technology they need to manage their dealerships. For more information, visit www.lightspeeddms.com.
